In-App Notice for Poor Internet Connection to Aid Users in Diagnosing Call Quality Issues
What department are you in?
Onboarding
Which Feature does this pertain to?
Desktop App
What area of the Feature?
Top of interface of the desktop app (and maybe mobile app, if feasible)
What pain points/suggestions does the office have?
Like many apps, it would be helpful to customer to have an in-app notice when the internet connection is poor and affecting app/phone usage. Doing so can help them connect understand that the call quality issues they're experiencing is tied to network performance and not hardware issues.
2
votes
Stefani Saavedra
shared this idea