Language Preference Option Needed in Call Pop for Bilingual Support
What department are you in?
Support
Which Feature does this pertain to?
Desktop App
What area of the Feature?
Call pop
What pain points/suggestions does the office have?
The office would like to have the option to have language preference show up in the call pop notification, half of their receptionists speak Spanish and they would like to know to get the caller to them before they pick up. Right now they are adding (Spanish) to the end of patient names to work around this.
2
votes
Stefani Saavedra
shared this idea