email a statement with a text to pay link
Be able to send a statement with a link to pay through email.
Perry
shared this idea
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Nicole
commented
Patients are requesting the ability to have the payment link sent via email. They want a full screen on their computer rather than their small phone screen to complete payments.
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AdminSam Jenson (Product Manager, Weave) commented
Hey Cherie,
Thank you for reaching out and bringing this to our attention. We had to make an adjustment to how our text to pay links were created after we found an issue with creating the link itself before the message was sent.
We discovered after the fact that a handful of offices were using the link from the "Preview Message" page to send via email. We do plan to build an intentional "Email-to-pay" functionality in the near future, but we have a few other projects we need to finish up first. If you're willing, I would love to reach out when we begin building this feature, so that I can ask you some questions to help guide us in our efforts - let me know if you would be open to that.
I again apologize for the disruption this has caused you and your office, and also want to thank you for taking the time to leave your valuable feedback!
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Cherie Purvis
commented
Regarding the Text to Pay link for Email. With the new update we are no longer able to get the payment link until AFTER the text has been sent. The reason most patients want an email link is because they do NOT want text messages. This new feature makes us unable to use the text to email link.