Become more user friendly!
New patients are getting kicked out while filling out forms. That is very frustrating to them and does not look good for us. I was told by one of your employees that they cannot refresh the page because that will cause that to happen. You need to make this more user friendly, not all patients are computer savvy, nor should they have to be. Open Dental and mConsent are so user friendly that even my mom (75 years old) was able to use it.
6
votes
Erin Allen
shared this idea
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Kim Illa Rohr commented
100% agree! I have been requesting this from the get-go! My front desk staff gets so frustrated sometimes they resort back to paper when we are supposed to be paperless...