*What department are you in? * Support

*Which Feature does this pertain to? * Desktop App

*What area of the Feature? * Payments

*What pain points/suggestions does the office have? * Offices uses weave payment terminals and are struggling to input insurance payments that are sent via fax with digital credit card info, states that it is not just insurance companies, as they receive lab payments that don't fall under a patient profile. Would like to be able to use weave terminals to maually enter these numbers but the app is not configured to receive payments in this manner as far as they've experienced. Entering each patient portion within the individual patient profile takes several hours each week.