online scheduling Eaglesoft is useless
As currently functioning, online scheduling is useless. It doesn't not sync with Eaglesoft to show available appts. Please do a temp fix that will show all appts are open so patients can at least have an option to schedule.
Karen Spearman
shared this idea
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Jeffrey Brent commented
Useless as-is. have submittted "feature request" since we signed on. Still pay for LocalMed every month until Weave works on this. They have so many amazing innovations, don't understand why they can't make this work like even the worst restaurant online booking site.
Give option to let actual appt scheduling if office wants. not jsut "request" an appt opening that is prob already full
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Eli A.
commented
It shouldn't have to be Jimmy. It seems like just about everybody uses Eaglesoft the same way except Weave. If I view my schedule in "Chair/Provider" mode it clearly shows my hygienists unbooked hours, it also shows it under operatory view. This is a feature I was promised 16 months ago, that I am paying for, and have yet to be able to utilize.
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Jimmy Chang commented
I think there's a way to work but it requires tweaking Eaglesoft provider availability hours, chair assignments, and the time unit for each appointment type.
Why does it have to be this hard?