Templates
I would like to be able to customize the "custom" templates. I would like to change the names to fit the messages, as well as the option to add more templates.
Nicole
shared this idea
This is now live for all users! From inside a text thread with a specific contact, click the templates button to see the new experience - you can create as many templates as you want, rename and delete existing templates, and search by template name.
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Anonymous
commented
Had an office suggest the idea of a template for post-op texts to check on patients after major visits. Also, a template for same day appt reminders. Something like "Can't wait to see you today!"
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AdminWeave Product Team
(Admin, Weave)
commented
Good idea. We will keep it in the books to do in the future.
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Jake Larsen
commented
There are a lot of text messages that you don't want to automate, but you do send frequently. It would be cool to have an option to save templates that you can select and send on a one-to-one basis. This was suggested by Julie & Dr. Thomas' office.