Automated Texts/Emails to Patients that No-Show
In a busy (or short-staffed) practice, it is difficult to stay on top of patients that no-show their appointments and it would be nice to have a way to set up an automated text/email to any patients that no-show requesting that they contact the office to reschedule. This seems fairly straight-forward to set up within the auto-reminders feature. Thank you! - Dr. Bates
There should be an option to automatically send a text to patients who no show to their appointment. Send a text the next morning to patients reminding them that they missed their appointment and can call the office to reschedule when they can.
Mina Lai commented
We'd like an automated text or email to be sent o patients who have missed their appt so they can reschedule through our online appt.
We wold like to have Weave send out an automated text when a patient misses an appointment and then again if they haven't been seen after another period of time (2 months or 3 months)