I need to have access to our after hours voicemail box from the app as the link we receive from the text message sends you to safari and you cannot save your credentials so you are required to fully log in each time which is not great for emergency purposes

We just got our phones this week and I am being told that I can't change the number of rings for our closed message. There are days that I am here when we are closed and would like to be able to answer before the phone going to voice mail. It would be great if we could add a feature for that.

In our office, I act as an operator, answering all incoming calls and transferring calls to the correct departments. So when I'm on a break or lunch I have to switch it over to a break and the calls go to our front desk people. So I always have the break set to the time that I go to lunch (the doctors want calls answered during the lunch hour). However if I want to take a short morning or afternoon break I need to keep changing the break times all the time! This is very inconvenient. It would be nice to be able to set at least 2 or 3 break time for a day. Also with our previous phone system I had the ability to set which extensions would receive the incoming calls. With you system I have to contact you to set up who receives the calls when the system is set for a break. If I want to change who will take calls while I'm on break I have to get with support to have it changed. this also is very inconvenient! This is gives me very limited control. We have a very large practice with 20 phone lines. I would appreciate you thoughts on giving us more control and more options for break times. Thank you!

Our office would love to be able to manage our own phone trees. Having to wait up to an hour to talk to someone on chat and then going back and forth when we are in the middle of running a busy office is less than ideal, and that's putting it nicely. PLEASE create a feature that will allow us to manage our own phone trees!