Desktop App
31 results found
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Verify Identity
1-Your writeback use 4 identifiers First Name, Last Name DOB and Mobile Phone # in Kiosk Mode.
Some of our elderly pt's do not have mobile phones but this a required field in the "Verify Identity" fields.
How do we work around this when using the Kiosk?
2-Second Suggestion same mode. When in Kiosk mode to type all of these identifying factors is a lot and does not make using the digital forms and the check in process easier. If we could use just PatientName or DOB and Chart ID# / Pt Id#. This would link the form to the…1 vote -
Identify user permissions for Data Sync service
Please identify all permissions needed for the Data Sync service to function. Running as the Local System account is definitely an over-reach and a security risk as a result, since Data Sync allows remote control over entire servers containing sensitive patient data.
A list of functions that Weave can remotely perform on a server using Data Sync would also be appreciated, please.
1 vote -
Data Sync logs
Please allow visibility into data sync successes and failures. We have no idea when they occur or if any issues are ever encountered.
1 vote -
Prevent patient images from being sent by Data Sync
Please give an option to NOT send patient images by Data Sync, particularly with Open Dental. We don't keep photos of our patients, and I find that it's sending up images of documents, which is kind of a HIPAA concern: transmitting patient data that doesn't need to be transmitted.
1 vote -
DOWNLOAD ALL CALL RECORDS
I am trying to download voice calls media but it gives me only single download option. Please resolve the issue. I want to have that option which I can download all of them in the same time. Thanks!
1 vote -
Office would like to sync Payments to PMs to automatically show payments that were processed through Weave
Right now the office needs to manually update the payments in the patient profile in their practice management system. They would like payments to automatically reflect payments that are made through Weave.
1 vote -
Resync button on server
I have to call and an hour or more on the phone every month to fix our eyewear notifications. Each time the initial support person researches the problem. After a while, they say they can't do anything, and pass it on to a higher tech. EVERY time that tech says they are resyncing Weave on our server. Why don't you create a button that can be on our server desktop that I can click to re-sync it? I would save you a whole lot of time, as well as me.
1 vote -
Full reading ability of scheduler
In the web assistant I need it to be able to read the regular schedule that we use for the doctors and the exceptions that are put in to either open or close the doctors schedule in order to give patients a truly accurate log of openings.
1 vote -
CSV file upload Logging
It would great to be able to tell the dates and times for the CSV uploads so that the administrators in the practice could ensure things were updated properly.
1 vote -
Custom naming fields for CSV Upload
Fields currently available for CSV upload, the majority are not applicable to Veterinary Practices. Please allow for custom display mapping.
1 vote -
Weave-PMS Sync Status
I would like to be able to see confirmation of the most recent sync between my practice management software and Weave's database. I recently upgraded Dentrix from 5.2 to 7.3 and didn't know that Weave had stopped syncing a week ago. I only discovered this by luck when texting a patient and wondering why his name was not showing up, just his number. I would like to either be able to see this last sync data on the app (desktop or ios), on app.getweave.com, or on the server. In addition or alternatively, an automated email to us saying "Weave has…
1 vote
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