Dynamic fields for Reviews
In the review message, it doesn't allow me to link my patients' names in the message. But the reminders do. Feels a bit wired. Maybe the development team can add this feature in.
Thanks,
4
votes
Dr. Xie
shared this idea
We moved several Reviews settings to Auto-Messaging (Portal > Messages > Auto-Messaging) and with this change there are several options available to you now!
- Flexible send time - send hours or days after the appointment start time at the interval of your choosing
- Filter review requests based on appointment type, appointment status, practitioner, and more
- Send a review request via email
- Add customization to your templates like First Name and Practice Name
Best,
Matt Schultz
Weave Product Management
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Vanessa Tester commented
a way to edit the review template to insert the patient first name automatically every time? Also a way to submit feedback using a user email.