Earlier appointment time in reminder
We had the option with our prior software to flag specific patients who were always tardy for appointments. These specific patients would get email/text reminders with appointment times 15 minutes earlier than the scheduled time. We do not want our entire patient base to get a 15 minute early reminder - only specific patients who need it.
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Anonymous
shared this idea
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Neel Satpute commented
Ability to message certain patients to come in 10 minutes before their scheduled appointment. This is helpful for patients that are perpetually late. Lighthouse had it set up so all we needed to do was put a + sign in their appointment description.
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Anonymous
commented
This changes the time for EVERY patient's appointment. We would like the ability to do it for ONLY SPECIFIC patients who are chronically late.