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71 results found

  1. Online Scheduling without allowing choice of hygienist. And without staff approval

    Scheduling: hygiene appt WITHOUT showing provider names; scheduling without staff approval

    Patients do not get to choose their hygienist. We move patients around among providers based on many factors after they schedule, balancing providers' loads etc. and if they choose Melissa and see Barb they may be angry.

    We need an option where only "Any Provider" accurate openings are displayed

    I want patients to leave the scheduling effort knowing they have an appointment, not a "request submitted that they might get" Can you imagine how much less satisfying that would be on OpenTable? "we got your request, we'll let you…

    2 votes

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  2. Appointment time quote

    Remove appointment time quote when booking appointment online. We don't need it to say "Appointment should take about 30 minutes" etc. Or change it so it doesn't specifically book that amount of time out on Officemate.

    1 vote

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  3. Mobil App--Add or Remove Appointments

    Mobil App--would like to be able to add or delete patient appointments

    1 vote

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  4. Online Appointment request optional

    Have an optional button for the *Note in Custom Fields.

    1 vote

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  5. Time stamp on appointment requests

    Time stamps on the schedule requests would be great- meaning a time/date of when the request was completed so we know how long it has been.

    1 vote

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  6. Calendar for voicemail override

    2) In the weave portal or app, can you add a calendar where I can schedule voicemail over rides for days that I know my office will be closed?

    6 votes

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  7. Allow online scheduling to show certain times for certain appointments

    When they select an appointment type, it will only show them appointment time slots for that type. Allow us to modify what appointment times are available for certain appointments.

    1 vote

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  8. Save the Date option for Cloud9 Software

    Currently there is not a Save the Date option for Cloud9 software. Is this something that could potentially come down the line for this software. A lot of our patients like to add the appt date and time to their calendars as soon as the appt is made. This feature would greatly help with this.

    2 votes

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  9. show events blocks in the schedule on the app

    We use Dentrix. The mobile app should show events and lunch blocks in the schedule on the mobile app. Right now it just looks like an opening. there is no way for someone looking at the app to see that an appt is blocked for something other than a patient.

    2 votes

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  10. Time Early

    On the desktop app, under schedule, if we could create a new template with the "time early" as an option, that would be splendid!

    1 vote

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  11. View Scheduled Appointments by Patient Name (VET OFFICES)

    As a veterinary office, our patients are not the human clients, but their pets. I would like our schedule to show patient names on appointments rather than the human clients for ease of reading and knowing who is coming in.
    If we have 1 client bringing multiple pets, it just shows the client name multiple times on the schedule, which is not helpful for planning our day and staff. Please roll out an update for vet practices to show the patient info rather than the client info on our schedule.

    2 votes

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  12. scheduling

    We are current using the application for our clients to request appointments online. Right now, Weave only allows a client to request 3 specific times for their appointment at our chosen increments. This leads to a lot of appointments being requested that are not available on our schedule. Since Avimark does not have Weave integration at this time, it would be much easier to have clients request a date and a range of times that would work for them. This way we won't have to constantly reach out to them if their chosen times do not work.

    1 vote

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  13. Weave Schedule View

    It would be helpful for Weave to follow the order of the schedule from our practice management software. Currently, Weave has it's own order, which can be a little disconcerting when looking at the schedule. In addition, our doctors run two chairs and the chairs are next to each other in our practice management schedule, but they are on the far left and far right sides in Weave. That means the doctors have to scroll back and forth to see their full schedule when looking at the Weave app.

    1 vote

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  14. Appointment notes

    Would be nice to able to see appointment notes that are on the patient's appointment through Eaglesoft. For example our computer system is down and that we can do confirmation from Weave but unable to give any information that is on the appointment to the patient like copayments, coming early for the appointment time, etc.

    1 vote

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  15. Canceled appointments

    Need Crystal PM to be able to map canceled status for appointments

    2 votes

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  16. Online Scheduler

    Hi! We are currently working with Compulink EHR and it has stopped communicating with Weave. For example, Weave's online scheduler is showing every appointment time available for patients to request; however, we have a full schedule of patients and these time slots are no longer available. We are hoping that once a patient schedules an appointment that Weave will take away these times as "available" so patients are not requesting these specific times and being disappointed when the times are not available!

    2 votes

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  17. Online scheduling request for DOB should also come through on the request

    Weave already asks for the patient's DOB when they are requesting the appointment online, however it does not transfer that information to us when we receive the request. That prompts us to ask the patient AGAIN which, oddly enough, the patient doesn't like!

    3 votes

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  18. Online Scheduling Analytics

    Please add analytics and have them tied to emailing the office. For example: they'd like analytics based around Scheduling requests from Online Scheduling, or when someone clicks on the online scheduler, etc.

    3 votes

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  19. Online scheduler

    The online scheduler does not work properly for our office, the tier 2 team suggested we put in a request for a feature so that the availability of the hygienist shows when as well as the doctor, so the sync needs to be changed from Open Dental to Weave

    2 votes

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  20. Send the info requested for online scheduling to the office

    The current online scheduling system asks for a patients date of birth but does not send that date of birth to the office with the request. It would be nice to have all the patients information to get them scheduled.
    Can you add date of birth and insurance to the info requested and sent to the office?

    6 votes

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