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72 results found

  1. Online Scheduling Analytics

    Please add analytics and have them tied to emailing the office. For example: they'd like analytics based around Scheduling requests from Online Scheduling, or when someone clicks on the online scheduler, etc.

    3 votes

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  2. Online Scheduling

    What department are you in? * Onboarding *Which Feature does this pertain to? * Online Scheduling *What area of the Feature? * Submission Requests for Veterinary *What pain points/suggestions does the office have? * The office does not like the form that requests "Patient" information. It is unclear if birthday and contact information is for the Patient (Fluffy) or the Client. Also, they said that their client information does not include things like birthdates etc and would be very confusing for their clients.

    1 vote

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  3. Online scheduling request for DOB should also come through on the request

    Weave already asks for the patient's DOB when they are requesting the appointment online, however it does not transfer that information to us when we receive the request. That prompts us to ask the patient AGAIN which, oddly enough, the patient doesn't like!

    3 votes

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  4. Manual Schedule for Core offices

    Office would like to be able to manually upload or input their schedule onto Weave (this is for a Core office)

    1 vote

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  5. Online Schedule filter Dr by appointment type.

    They need to be able to filter Drs based on their appointment type because they have certain Drs that only see specific appointment types. So that if I select a specific appointment type, I’m only able to see the Drs that service that type of appointment.
    The second thing is really a descriptor of the first, each Dr for them has 2 columns of time, and the first is only booked for longer types of appointments like full exams, and the second column is for things like contact fit check. They would like to be able to have the scheduler…

    1 vote

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  6. Make schedule notes available to view

    We would like to view the appointment block notes that we have typed in. When computers are down or we are off site, it would be very helpful to see our notes on the appointment blocks. Thanks

    1 vote

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  7. Include all Appointment Times for Patient

    Currently only 1 appointment reminder is sent out to a patient per day. This may not include all their appointment times. Sometimes it only sends the later appointment and people forgot they made an earlier one so they miss it. Offices would love to see a drag and drop TIMES tile for the individual text template.

    2 votes

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  8. print schedule

    It would be nice to be able to print the schedule list

    2 votes

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  9. self pay vs insurance

    while the insurance verification is great it would be nice if it could recognize patients who do not have insurance instead of tagging them with "investigate"

    3 votes

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  10. Send the info requested for online scheduling to the office

    The current online scheduling system asks for a patients date of birth but does not send that date of birth to the office with the request. It would be nice to have all the patients information to get them scheduled.
    Can you add date of birth and insurance to the info requested and sent to the office?

    6 votes

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  11. Broken hygiene appointment fill in

    Lighthouse has a great feature that automatically generates a patient list (off of continuing care) for contact to fill in broken hygiene appointments. It is a fantastic feature that makes filling hygiene openings very efficient.

    2 votes

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    Planned  ·  1 comment  ·  Schedule  ·  Admin →
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  12. More info on Appointment Requests

    It would be very helpful if we had a tab on appointment requests for patients to input additional information, other than their phone number and email address. If we had a tab where patients could input what insurance they have, we could avoid cancelling appointments, and scheduling errors.

    2 votes

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  13. Weave should have their own full office dental software!

    Create your own dental software, such as dentrix, curve.

    1 vote

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  14. Appointment details integrate with Avimark

    We love that the schedule shows the appointment times and practitioner but we really need it to show the appointment notes as well. Example - recheck, puppy vaccines, spay, etc.

    2 votes

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  15. Receiving email notification from online scheduling

    It would be nice to receive an email notification after a patient has submitted an appointment request via web assist on our website, in case the front desk staff are busy and they miss the text notification. This is a request from Dr. Chegini from Arsmiles Dental & Cosmetic Dentistry. Thank you.

    1 vote

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  16. Sending Auto Reminders by Business days

    There needs to be a way to send out by business days, and not by "next available day"

    1 vote

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  17. sublist to a quickfill list

    a list for prophy
    a list for fillings
    a list for crown
    a list for dentures
    a list for implants and so on

    1 vote

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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  18. Schedule tab messaging

    Hello! When using the scheduling tab to edit and send out a group text for a specific day, it did not update the date as it should have. I selected to add in the patient's first name and the date and time. However, it sent out the current date on every text. When i save my template, it shows the date as "[date time]" or whatever it says when you select it. When i returned to my template to see what had happened with sending out the wrong dates to every patient, it showed that it had changed that [date…

    1 vote

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  19. Alternate Weekends

    Being able to set a schedule on Saturdays for our offices. One office is open on the 1st and 3rd Saturdays of the month and another office is open the 2nd and 4th Saturdays of the month.

    1 vote

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  20. Online Scheduling Improvement

    The recall functionality as it currently exists in Weave is lacking. Having recall reminders sent via text or email, but without a fully functional scheduling link is very inferior to other vendor options. A fully functional scheduling feature would be able to look into RevolutionEHR for actual open slots, allow the patient to choose a slot, then write back into RevolutionEHR to fill the slot.

    Please consider adding this feature in the near future. Currently we are using a different vendor for those services.

    Thanks.

    4 votes

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