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  1. More Efficient

    When we use lists to do recall texts, there are several things that are frustrating. 1- If I text someone that they are past due for their cleaning, it will shoot me back up to the top of the entire list and no longer have the filter listings I had in place. 2- The filters are not always accurate so I still have to investigate if they are truly past due. If I have a filter that I only want prophy, I still get a mix of srp, new patients, etc.

    It would be so awesome if the recall usage…

    6 votes

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  2. Custom List option

    There should be an option to create more than the preset lists on Weave. Specifically to have one "quick fill" list that is for hygiene only and an additional "quick fill" for the dentist treatment.
    In addition to this, there should be a method to upload unscheduled treatment into this "Doctor Quick Fill"

    3 votes

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    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  3. Print lists

    A way to print of any of the lists in the desktop software. That would be amazing, please.

    3 votes

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    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  4. Quick Fill

    I wish that you were able to send a message directly from the quick fill list. It only gives you the option to call.

    3 votes

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  5. Overdue Patient List FILTERS - FIX PLEASE!!!

    Please make the filters on the overdue patient list save-able!!! It is tedious and a waste of time to have to re-select the recall types EVERY SINGLE TIME. Please fix this!

    3 votes

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    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  6. Quickfill list automatically remove scheduled patient

    It would be nice if patients would automatically be removed from the Quickfill List if they have an appointment scheduled/confirmed after they are added to the list.

    2 votes

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  7. Fix over due patient list

    We used to be able to work the over due patient lists and after looking at a text thread or sending a text we could click "back" and it would go back to the list that we were working on. Now when we click "back" it takes us all the way back to the "actionable" text message list. Then we have to go home and back to the lists and the one we were working on. It seems very inefficient and I wish it would go back to the way it was.

    2 votes

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  8. Overdue patient filtering

    Please allow filtering of the overdue patient list by location and patient status. We have a long list of patients from both offices merged into one and some have rejected treatment, or are not in active treatment. If we could filter patient status, we would more easily work through the list without having to look up each and every chart.

    2 votes

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  9. Sync up the ASAP list from Dentrix to the Quick Fill appointments

    Dentrix has an ASAP list we can look at to do last minute appointment fill. Can you sync up your Quick fill list from Dentrix?

    2 votes

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    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  10. follow up

    Would like the ability to create follow up list for per user.

    2 votes

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  11. Completed Follow up Sort order latest to oldest

    Competed follow ups should be sorted latest first. Right now I have to scroll through hundreds to see what was recently completed

    2 votes

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  12. Provide more data in overdue lists such as which pet overdue for what so you can better use the phone, text, and email buttons.

    In an overdue list, when you click on the gray circle with the clients initials, why can't the same information come up that comes up in a client profile? Currently, only the date of the overdue service appears, but we can't call, text, or email the client if we don't know which pet and which service is overdue. We have to back out of the list (twice) and then reenter the client profile through the customer list to find out which pet is due for which service. But then there is no way to phone, text or email from that…

    1 vote

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  13. Save Filters on Overdue Patients List

    It would be SO helpful and time-saving if you could save the filter settings for the overdue patients list. We only want to check patients who are overdue for cleaning, but the list includes all xrays and you have to manually and individually select each option EVERY SINGLE time you open the list, even when you're just coming back from texting an overdue patient from that list.

    1 vote

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  14. Delta Dental of Wisconsin- Individual Plan

    A lot of our patients have Delta Dental of Wisconsin's individual plan. Claims address is 103 Steven's Point, WI 54481. Payor ID # WDENC. I am not seeing this on the list of payors. It would be fantastic if Weave can work on adding this payor to their list of insurance payors.

    1 vote

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  15. Quick Fill

    Quick Fill: It would be great if when I make a call from my quick fill, I would like for it to go right back to the place I was vs the quick fill automatically going back to the top of the list. I loose my place every time. It is frustrating and wastes my time

    1 vote

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  16. Birthday search

    I would like to be able to search patients by birthday. I would like to know who in the next month is turning 1 so I can either send a text, email or physical card(if they have turned off msg). Later, I would like to search for 5 year olds and send a happy bday/reminder its time to see us again.

    1 vote

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  17. Custom List by Age

    Hello, can you please add more customization options when making lists. I would like to be able to create a list that ranks patients by age. In addition, I would like this list to show overdue patients as well. Please make these changes ASAP. Thanks, TV

    1 vote

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  18. Quickfill add on

    Hello,

    This is the front desk at Chicago Dental 312 and I have a few idea to add tags to quickfill so we can have patients grouped by dentist.

    Thank you

    1 vote

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  19. Order of completed lists

    In the Lists, Follow-Ups section, the completed tasks should be shown in descending order (most recent at top) instead of ascending order (oldest first). That way I can quickly check the most recent completed follow ups quickly instead of scrolling all the way to the bottom

    1 vote

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  20. LISTS NOT HELPFUL

    We really would love to be able to filter the reminder lists to only ONE or TWO of our recall options. I am looking at a list full of people that need xrays, but were just in and ACTUALLY DON'T need an appointment, therefore creating more work for me. I can NOT rely on the list. I have to double check EVERY single patient before I send the text....NOT HELPFUL.

    0 votes

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