Desktop App
31 results found
-
collections List
Our collections list is not syncing with our Compulink platform. Please advise.
1 vote -
integrate with TAB
Please link my Appointment book TAB with Weave
1 vote -
Create videos explaining how PMS (Ortho Trac) works with Weave.
Have videos explaining how the two systems work together. Where the information is pulled from etc.
1 vote -
Send appointment reminders for rescheduled appointments in Cloud 9 that are dragged and dropped.
Send appointment reminders for rescheduled appointments in Cloud 9 that are dragged and dropped.
2 votes -
Increase Weave syncing frequency between PMs
It is taking between 1-2 hours for patients to get glasses and contact lens notification texts once we click on notify in our PM. We would really like to shorten this amount of time and have Weave sync more frequently so patients can come in before close to pick them up. Especially when we can't notify until later in the day.
1 vote -
We use Open Dental and The CommLog
We rely on the CommLog in Open dental to keep our team informed of all communication between us and our patients. In using Weave, it would be so nice to be able to put notes in while confirming. And, although there is a place for notes within weave, no one will ever see them. We have been using FLEX for communication for the past couple years and all Flex communications are imported directly into the commlog. Without this integration, I'm not sure we will continue with Weave. It is just too clunky, confirming on the weave schedule and then going…
1 vote -
Server disconnected notification
It would be great if customers were automatically notified when their server lost connection with Weave.
I know some issues are intermittent so having it send around the 24 hour mark sounds like a good idea to me.
1 vote -
Avimark Online Scheduling Deepened Integration
Please consider fully integrating with Avimark software. Currently, it is not linked to our clinic's schedule. Integration would make the online scheduling feature more user friendly.
1 vote -
appointment types
It would be wonderful if ALL of our appointment types would show when we are making our appointment reminders. Right now, if we have a new appt type that has not been scheduled it does not show. We have to remember when we schedule that type of appt and then go into our reminders and add that type to the reminder. Seems a bit backward. If we know that appt type should get a certain reminder we should be able to choose it even if we haven't scheduled anyone for it.
1 vote -
User cell phone security
Can employees be restricted to using their cells on weave based on GEO coordinates and/or hours/days of the week?
1 vote -
Download Communication Data
We need to be able to download this patient communication in some form into our system. As a zip file, or something like that. If Weave ever goes out of business, or we switch providers, we lose all of this vital communication between us and our patients. This is actually a critical update that needs to happen ASAP.
1 vote -
Improve sync time to weave when updating open dental
Right now it takes about 10 minutes for information entered into Open Dental to sync and be available in Weave.
For example, if I add a new patient John Smith to open dental, I have to wait 10 minutes to see them pop up in Weave. I would like to send them a digital form immediately but can't because I have to wait for Weave to sync.
The same goes for entering a patient's insurance information in Open Dental. Have to wait 10 mins for it to show up in Weave. Same with phone number, email, or any other piece…
2 votes -
Federal Holidays Should Be Open On Online Scheduler
Hello,
I received this message from weave support:
"So all federal holidays will be blocked off. You will want to submit a feature request to look into having that changed. We do apologize. For the Saturday you closed, you will want to block off the calendar or schedule ‘fake’ appointments that will take up those time slots."
"Go to the feedback section found in the weave app under menu then ‘feedback’ & submit there"We are open on almost all federal holidays and we would please like for those days to be open on the online scheduler. We can block…
2 votes -
Drop and Drag Reschedule appointments. Has been working now it is not.
When rescheduling appointments. In the past if we dragged and dropped patient appointments it did work. Now it is not working. Evan the tech has asked me to ask for this to work again in the feedback section. Please vote yes to restore this important feature.
2 votes -
Integration with Practice Fusion
Integrating with the medical office EHR system called Practice Fusion would be very beneficial, probably for the Weave company and our smaller medical clinic. Right now, without this integration, we have to use alternate systems for email, reminders, and billing. Reminders being a major part considering we use the Weave text feature a ton. It's been a few years and Weave had still not integrated with this major EHR system. Wish it would!!
1 vote -
Verify Identity
1-Your writeback use 4 identifiers First Name, Last Name DOB and Mobile Phone # in Kiosk Mode.
Some of our elderly pt's do not have mobile phones but this a required field in the "Verify Identity" fields.
How do we work around this when using the Kiosk?
2-Second Suggestion same mode. When in Kiosk mode to type all of these identifying factors is a lot and does not make using the digital forms and the check in process easier. If we could use just PatientName or DOB and Chart ID# / Pt Id#. This would link the form to the…1 vote -
Impromed: Have clients phone numbers update in weave faster.
We have it where a client will update their number when they drop off their animal to be looked at. We update it in ImproMed but weave doesn't update that client's number until overnight, so when their animal is ready to be picked up later that day we cannot text them like we would like. It would be great for modified and new phone numbers to update faster in weave.
2 votes -
Identify user permissions for Data Sync service
Please identify all permissions needed for the Data Sync service to function. Running as the Local System account is definitely an over-reach and a security risk as a result, since Data Sync allows remote control over entire servers containing sensitive patient data.
A list of functions that Weave can remotely perform on a server using Data Sync would also be appreciated, please.
1 vote -
Data Sync logs
Please allow visibility into data sync successes and failures. We have no idea when they occur or if any issues are ever encountered.
1 vote -
Prevent patient images from being sent by Data Sync
Please give an option to NOT send patient images by Data Sync, particularly with Open Dental. We don't keep photos of our patients, and I find that it's sending up images of documents, which is kind of a HIPAA concern: transmitting patient data that doesn't need to be transmitted.
1 vote
- Don't see your idea?