Desktop App
73 results found
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Automated check in alerts
Alerts that pop up on team chat when a patient checks in at the front so that the whole office knows they have arrived!
1 voteThis is under consideration. Thanks for your feedback!
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Call pop integration (programable button add-on)
Many offices use patient management systems or call logging programs that don't officially integrate with weave. While we are working on getting more integrations set up in the future, it would be very useful if offices were able to have a rough integration with Weave and any program they use by having there be a programable button on their Weave Desktop client that could take them to the program or website of their choice. If it was a call logging program they wanted Weave to be connected to, it would be helpful if the button was located on the call…
1 vote -
Increase application window size
The limit on the size you can make the application is quite frustrating at times. It would be nice to be able to increase the size to equal screen height.
1 vote -
Not log us out so quick
The desktop dashboard seems to log us out pretty quickly. It would be nice if it were to keep us logged in longer. It takes us longer to check a patient in when we are trying to find their paperwork.
1 vote -
It would be nice to be able to transfer voicemails through the desktop app
It would be nice to be able to transfer voicemails through the desktop app
4 votes -
Explain Grey bubble in patient profile
The grey bubble in the patient profile does not explain why we can't message a patient. If we could perhaps get an "i" over the bubble then hover and see a message like "this patient has no number" or "Please contact support via 18885795668" that would be much more helpful.
1 vote -
View Personal Call History in Desktop App
In the "Recent Calls" log that shows after clicking the "Phone" section from the main screen of the desktop app, it would be amazing if there were "General" and "Personal" tabs like there are when viewing voicemails. The General tab would show the call history for the main line of the location, while the personal would show the call history for the specific phone that is synced to the desktop app.
2 votes -
Chromebook
It would be so helpful if the Weave desktop app was compatible with Chromebook!! Not being able to utilize the desktop app makes it very hard to utilize the software. It would be a tremendous help in our practice.
1 vote -
Tags
Tags should be in separate categories and more than one should be able to be chosen.
Actionable vs Descriptive
Actionable tags are removed once the action is marked complete. EX: Billing tag is marked complete, the next time the client reaches out, it doesn't have a billing tag, it can be marked as something else.
Descriptive tags are markers to describe the client. EX: prefers calls, prefers text, difficult client. These tags are never removed and allow the staff to have a better idea how to best communicate with the client
2 votes -
Calendar/notes
To have personal Calendar on Weave desktop app to be able to put in appointments or upcoming events. Also would like a "notes" bubble for us to put in needed info by each login
1 vote -
text write backs to emr - have text conversations in patient note history
text write backs to emr - have text conversations in patient note history
1 vote -
Recall email for Patient requesting appointment give more information
We need more information when a patient clicks the button in automated recall messages to quickly determine which patient has requested to be contacted to schedule an appointment. At the moment, we only get a first and last name. But we have quite a few John Smiths, so having the phone or email in addition to the name would be very helpful!
1 vote -
Move/Choose the location of the Weave Pop-Up
Right now, when Weave pops up -on my screen, it blocks the x box and other features of Cornerstone that I need to access. I find myself quickly ignoring the feature so I can access Cornerstone information and get the appointment set, ect.
1 vote -
We need the ability to add photos to patient profiles, even if they were imported with our software.
We need the ability to add photos to patient profiles, even if they were imported with our software.
1 vote -
Customize color for desktop app
This new color scheme you've chosen is incredibly painful to look at long term. If we had an option to change it, even if just back to the original aqua, it would be better.
25 votes -
Weave Portal - Safari Compatibility
The new Weave Portal does not work on Safari anymore, and we cannot access the old portal either. Can we please update the portal so that it is compatible with Safari? Thank you.
1 vote -
Being able to see previous text message from the schedule icon
We would like to get back seeing previous text message from the schedule icon when texting a patient
2 votes -
Custom Confirmation Page for the Online Scheduler
When running ad campaigns, we'd like a custom confirmation page (URL) after the prospect fills out the form or text on the online scheduler. This will give us better conversion data for our campaigns.
1 vote -
Allow text messages from Voicemail tab from non inputted new customers
We should be able to respond to any voicemail with a text message even if the customer/patient isn't uploaded into software via CSV file
2 votes -
"Remind me" -- set personal reminders to complete tasks at chosen times
In the lists, follow up section, please add a section for us to take notes about that follow-up that will not be seen by the patient. As it is currently set up, the "message" will be sent to the patient if texting is chosen. We may want to be able to take notes about what we need to talk with the patient about, and the "message" section is not appropriate for that, as it can be inadvertently sent to the patient.
6 votes
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