I would like to be able to customize the "custom" templates. I would like to change the names to fit the messages, as well as the option to add more templates.
holly hall commented
Wish you were able to add more of your own message templates and rename them.
Carl Flinn commented
It is really inconvenient that we cannot name the Custom Templates in Message Templates and we are limited to how many we can have. It would be great if we could rename them and add more for use. Please add that to the agenda asap. I'm sure we are not the only office who is requesting that option.
Director of Operations commented
We need more than 5 templates. We also want to change the name of the templates. We are currently using 15 templates (with podium app) but we have approximately 20 templates saved. Thanks
Tathia Mattila / Director of Operations
Scenic City Orthodontics
More custom template, edit names of templates
We need additional SMS message templates.
Hello, we need the ability to add more templates to our messages. Not sure why we can't edit the names of the templates either?
I would like to be able rename message templates and I would like to have an unlimited number of templates. It is a great feature and I wish I wasn't limited.
It would be very helpful to be able to further customize the text message templates in the weave desktop app. I would like to be able to add more templates and change the name of the templates!
Tina Holtzman commented
Ability to add custom message templates (text) and edit the template names
I think it should be an option to add more templates to text chat feature. I think many office's have things that they text to their patients often it would really help to be able to save more for future use.
Windsor Dental Center
Alexa Hulsey commented
Agree! We need more than five message templates, and we also need the ability to edit template titles
Donnie Henry commented
It would be great to have message templates that can be customized. We have about 15 templates that we use on a daily basis with Nexus Prime and we are losing that functionality with Weave.
Melissa Holliman commented
I used to have solutionreach. I liked the "unlimited" custom messages I could create. Once created, we used them regularly, in a "cookie cutter" fashion to send uniform messages to patients. I only see the option for 2 custom messages in your softwear. Please add more. Thank you.
Janine Vazquez commented
Hi, I talked to customer service this morning and we would like to see unlimited "Custom Message" options. Currently we are using both LH360 and Weave. Weave is very limiting due to the fact that there are only two custom message fields. Currently in LH306 we have unlimited and use about 20 custom message fields for different things. This is very helpful so we are not having to type the same message over and over to pts. Is there a way you can add more message boxes? This is a big deal for us and would really like to see this added.
YEAH why only give us 5? Why can't we customize the titles of the message templates? This would be a great thing to add..!!!
We would like the ability to add in more custom temples to messaging.
Sometimes our patients see multiple chairs in one visit. There should be a way that the automated Save the Date reminder only sends to the first appointment so they don't get 2-3 reminder texts for one day
Valerie Langlois commented
I concur. Especially because we use different languages. So we need way more templates than just 2.
Same! This is a great feature and we need more it!