Desktop App
148 results found
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VOICEMAIL
iN OUR ADMIN PORTAL GRETING SCHEDULES FOR OUR OPEN SELECTION, WE HAVE "SEVERAL CLOSED" SELECTIONS. CAUSES CONFUSION DUE TO OUR PHONE EXTENTION RINGING. CHANGING NAME OR REMOVE CLOSED PORTION WOULD HELP OFFICE
1 vote -
Better "Delete" phone number in the dial pad so you can call the next person
Delete phone number in the dial pad - not have to do back space a bunch of times before calling the next person. When I have to work off of my cell phone it slows me down to have to back out of each number one digit at a time before dialing the next number.
1 vote -
Extension Transfers via iPhone App
It would be nice if on the iPhone app we had the ability to transfer only a specific extension to our cell phone rather than an entire company's lines. We have managers that transfer between clinics a lot and having the ability to have one phone number's extension transfer would be a bit game changer.
2 votes -
Recording credit card numbers NOT
I was doing my compliance for our credit card processing and we do take credit cards via phone and they asked is we had a program that does not record the credit card number . I called and asked if Weave offers this and unfortunately you don't, so thats my suggestion. Thanks Happy New Year
15 votes -
Office Management of Phone Trees
Our office would love to be able to manage our own phone trees. Having to wait up to an hour to talk to someone on chat and then going back and forth when we are in the middle of running a busy office is less than ideal, and that's putting it nicely. PLEASE create a feature that will allow us to manage our own phone trees!
6 votes -
Dentrix Auto Dial
Dentrix has an auto-dial feature that allows us to click on a phone number to be automatically dialed on our phones. This Dentrix feature does not work with Weave. It would be a major time saver when reaching out to our overdue recall patients.
2 votes -
Caller ID
Caller ID on the phones. A lot of time when new patients call they have difficult spellings of names, caller id helps tremendously with that. It would be very helpful. When it is a current patient but we do not have their new phone # it helps to let us know also.
48 votes -
Search options for recent calls
Can you add a calendar or an option to enter the date we are looking for calls missed, received or placed. Also if you could place the time stamp on those dates as well.
98 votes
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