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71 results found

  1. schedule

    It would be great to be able to do scheduling through Weave and have a schedule we could block of existing appointments. For those who aren't integrated - or even at least block off times since schedules change week to week for all providers. Every other Saturday, etc.

    1 vote

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  2. Online Scheduling continues to be Broken / Not As Advertised for Eaglesoft

    11 Months after signing on with Weave... one of the key features we bought into Weave for is still not functioning. Staff at Weave would rather not help anybody or put any effort into making sure clients are getting the features they paid for. Without reading the appointment availability in my practice, this feature is useless. It still cannot see the openings in my schedule using my "compatible" practice management system Eaglesoft and continues to give patients the ability to request any time they want without blocking out times that are already reserved by others.

    I have reported and complained…

    1 vote

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  3. Stop requiring the schedule request to be linked to a patient

    This has never happened up until today. Please go back to the old way of not needing to be linked to a patient in order to send a message to a patient confirming their appointment request. We get a lot of new patients this way and we do not add them into our system until after they are seen in the office. I have never had to add them until today.

    1 vote

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  4. Scheduling online currently does not work for iphones

    I do not like the new version of the online booking site. It is very hard to see on a phone and that is how a majority of the patients are booking. When I try to make a new appointment on my iphone i get an error when I click anywhere on the calendar. We have tested this with multiple iphones. We are losing patients everyday due to this. We would like to switch back to the old booking site as we were having no issues and prefer it overall. There should be an option to switch back to the…

    1 vote

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  5. Online Live Scheduling

    Sync with EHR to show only available appointment slots and allow patients to book their appointments without staff review.

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  6. scheduling

    Make it more clear that the client is filling out the Patient (Pet) information when scheduling. 9/10 of our online scheduling requests fill out their own information instead of pet's information where it says "patient".

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  7. scheduling

    Have an option for clinics to put a note that if they are a new client, to call rather than fill out online request. We require deposits and detailed information for new clients and end up having to call them anyways.

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  8. Appointment time quote

    Remove appointment time quote when booking appointment online. We don't need it to say "Appointment should take about 30 minutes" etc. Or change it so it doesn't specifically book that amount of time out on Officemate.

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  9. Mobil App--Add or Remove Appointments

    Mobil App--would like to be able to add or delete patient appointments

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  10. Appointment scheduler showing scheduler dates which are marked as Schedule Exception available on the online scheduling option.

    Appointment scheduler showing scheduler dates which are marked "Schedule Exception" meaning not available in our OfficeMate. But the Weave scheduler portal is showing those dates as available for patients to request.

    1 vote

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  11. Online Appointment request optional

    Have an optional button for the *Note in Custom Fields.

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  12. Time stamp on appointment requests

    Time stamps on the schedule requests would be great- meaning a time/date of when the request was completed so we know how long it has been.

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  13. Allow online scheduling to show certain times for certain appointments

    When they select an appointment type, it will only show them appointment time slots for that type. Allow us to modify what appointment times are available for certain appointments.

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  14. Time Early

    On the desktop app, under schedule, if we could create a new template with the "time early" as an option, that would be splendid!

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  15. scheduling

    We are current using the application for our clients to request appointments online. Right now, Weave only allows a client to request 3 specific times for their appointment at our chosen increments. This leads to a lot of appointments being requested that are not available on our schedule. Since Avimark does not have Weave integration at this time, it would be much easier to have clients request a date and a range of times that would work for them. This way we won't have to constantly reach out to them if their chosen times do not work.

    1 vote

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  16. Weave Schedule View

    It would be helpful for Weave to follow the order of the schedule from our practice management software. Currently, Weave has it's own order, which can be a little disconcerting when looking at the schedule. In addition, our doctors run two chairs and the chairs are next to each other in our practice management schedule, but they are on the far left and far right sides in Weave. That means the doctors have to scroll back and forth to see their full schedule when looking at the Weave app.

    1 vote

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  17. Appointment notes

    Would be nice to able to see appointment notes that are on the patient's appointment through Eaglesoft. For example our computer system is down and that we can do confirmation from Weave but unable to give any information that is on the appointment to the patient like copayments, coming early for the appointment time, etc.

    1 vote

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  18. Save the dates in numerical order

    Hello
    I am struggling with the save the dates. We sometimes schedule multiple appts for the same patient for the same day. Like a plaque control class @ 10 and surgery @ 11 and then a week later another surgery @ 1. The save the date text use to send them out in order but now they are sending them out incorrectly. Look @ NienHwa Wang's texting feed for example. I scheduled her for Jan 4 @ 10 and 11 but her save the dates are 11 and then 10 so then she texts back confused on the time. If…

    1 vote

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  19. Need the list of Insurances added to the Insurance verification system

    I added this list to the link you gave me in this email but just in case I want the following Insurance plans added to the Insurance verification system.

    DentaQuest (Amerigroup)

    Post Office Box 2906

    Milwaukee, WI 53201-2906

    Payor ID – CX014

    PHONE # 888-636-9557

    SkyGen USA (Scion) Caresource

    Post Office 803

    Dayton, OH 45401

    Payor ID – GACS1

    Phone # 855-202-1058

    DXC Technology (GHP- GA Medicaid)

    Post Office Box 105208

    Tucker, GA 30085

    Payor ID – 77034

    Phone # -770-325-9600

    Envolve Wellcare Dental Medicare/Medicaid Claims

    Post Office 23768

    Tampa, FL 33623-3768

    Payor ID- 46278

    Phone # 844-464-5632

    Please let…

    1 vote

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  20. Appointment Type Drag and Drop Option

    When creating appointment reminders, our office would love if there was a 'drag and drop' option for 'appointment type." So if the appointment in our EHR is for a comprehensive exam it would state that in the text, or office visit, or dry eye evaluation, etc. Thank you!

    1 vote

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