We are able to customize the content of SMS messages before and after appointments. Why can't we customize the content of an EMAIL message before and after an appointment in the same way?

I absolutely agree. This is a very basic feature for all other communication systems and should be a given with Weave.

Spoke with this office, wanting to get email editing external because it is a tedious process to call support to adjust. Please reach out to this office if you need more details!

Would love to be able to send a photo or logo with auto texts for appointment reminders, reviews, or overdue texts. Makes it more personal, and I feel that I would get a better response from patients.

Let me edit the email reminders and birthdays! I do not like the default, its an easy fix on your end, you let us edit the Auto text message.

From what I understand, we can edit the body of the text for a text appointment reminder but not email reminders. I want to be able to include verbiage about requiring 2 days notice to avoid cancellation fee.

Would be great if you could edit the wording that goes out for email recall reminders. We use RevolutionEHR, which only gives us the capability to send out recalls to entire data base but we need it say both offices information.

Edit email reminders

We should be able to edit the email templates so we can say what we want (such as - "Go to our website to complete your new patient registration!").

We need to be able to edit E-mails to ensure we can use the good messaging we'd like. i.e. - we don't ever want to invite a patient to reschedule their appointment. i.e. - We want our overdue e-mails to convey a serious / concerned tone.

Hello My name is Stella I work for Drs. Schantz & Moranda, in Palm Desert California. We currently have Dolphin software and would like to make a suggestions: As I mentioned in previous suggestion I work as financial coordinator for office and send multiple text and email messages.
1. Option to create and save templates for text and email options.
Thank you again!

Our past appointment reminder company, solutions reach, has photos and links on the email appointment reminders. Please work on creating the same type of graphics for email reminders. If needed I can send you screen shots of these reminders. Pual Herrin 314-921-0070