Agreed! It would be great to be able to customize the message on the email!

This is a must for any platform and the fact it has been requested since 2017 and not worked on gives me little hope for change. Plus if you are sending multiple reminders for the same appointment (one 2 weeks before appointment, then one the evening before the appointment), they both ask the patient to confirm. We have had patients call thinking the confirmations did not go through. Please reconsider!

We need the ability to edit automated recall emails to include our website link, logo, text, etc.

We need the ability to edit automated recall emails to include our website link, logo, other text, etc.

Customers know us by our logo which is a clock sign. This would be a feature that would be strongly and greatly appreciated

Would like to have the ability to change the text alignment in our emails. It looks all wonky being centered when there is a lot of text in the email.

I would like to see email templates similar to Text msg templates

Be able to change email recall reminder verbiage

We are able to customize the content of SMS messages before and after appointments. Why can't we customize the content of an EMAIL message before and after an appointment in the same way?

I absolutely agree. This is a very basic feature for all other communication systems and should be a given with Weave.

We would love to be able to customize emails!

It would be very helpful to have the ability to edit our own auto reminder emails. Its is very time consuming needing to contact weave for any updates.

Spoke with this office, wanting to get email editing external because it is a tedious process to call support to adjust. Please reach out to this office if you need more details!

Would love to be able to send a photo or logo with auto texts for appointment reminders, reviews, or overdue texts. Makes it more personal, and I feel that I would get a better response from patients.

Let me edit the email reminders and birthdays! I do not like the default, its an easy fix on your end, you let us edit the Auto text message.

From what I understand, we can edit the body of the text for a text appointment reminder but not email reminders. I want to be able to include verbiage about requiring 2 days notice to avoid cancellation fee.

Would be great if you could edit the wording that goes out for email recall reminders. We use RevolutionEHR, which only gives us the capability to send out recalls to entire data base but we need it say both offices information.

Edit email reminders

We should be able to edit the email templates so we can say what we want (such as - "Go to our website to complete your new patient registration!").

We need to be able to edit E-mails to ensure we can use the good messaging we'd like. i.e. - we don't ever want to invite a patient to reschedule their appointment. i.e. - We want our overdue e-mails to convey a serious / concerned tone.