review link via email
Would it be possible to send a review link to patients via email?
We moved several Reviews settings to Auto-Messaging (Portal > Messages > Auto-Messaging) and with this change there are several options available to you now!
- Flexible send time - send hours or days after the appointment start time at the interval of your choosing
- Filter review requests based on appointment type, appointment status, practitioner, and more
- Send a review request via email
- Add customization to your templates like First Name and Practice Name
Best,
Matt Schultz
Weave Product Management
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Mike Remer commented
Individuals are much more likely to write a more detailed review if they have access to a pc keyboard to write their review. SMS is great, SMS + email is better.
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Alex commented
Some of our clients do not have smart phones. It would be great to send review links to e-mails
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Anonymous commented
Please consider adding a replicate/duplicate email feature as well as a preview option for previously sent campaigns. Thank you.
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Anonymous commented
I have several patient who do not have cell phones, I need to be able to e-mail the review link to them any plans to have this as an available option?
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Anonymous commented
Option to send review requests by email.
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annie OM- commented
Email requests for reviews instead of just text. Several of our patients (especially older generations) prefer email to text so we would be able to get more reviews if we also had to option of emailing the request out.
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Jamie Tatis commented
Weave is amazing but If i may. We do not have the option of sending patients a link to review us thru email. Hope the weave team can provide the option of email beside text only.
Thank You! Jamie -
Melissa Jackson commented
1.please allow the program to send an email for a review (As well as a text)
2. Please automate it so that it sends a text after the patient leaves and then again in 1 week as a reminder (for reviews)
3. can you guys add online scheduling? has this been looked at? -
Anonymous commented
I'd love to be able to send review requests to patients in an email as well as a text.