Desktop App
73 results found
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Please Fix this Bug "Notifications Disrupted"
At least a few times a day, our desktop app gets a yellow exclamation point in the top left corner, and says "notifications disrupted". In order to make it go away, we have to restart the app. I've contacted support twice, to no avail. If we don't restart the app, we don't get any notifications.
1 vote -
Customize color for desktop app
This new color scheme you've chosen is incredibly painful to look at long term. If we had an option to change it, even if just back to the original aqua, it would be better.
25 votes -
Voicemail box selection should be sticky
Voicemail box selection should be kept
1 vote -
1 vote
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mobile app for clients to request prescription, appointments, take pics of pet, access vaccine history
mobile app for clients to request prescription, appointments, take pics of pet, access vaccine history
all in one location sort of like vet2pet but through weave
1 vote -
Make the Weave desktop notification window moveable
The Weave desktop notification window always populates in the upper right-hand corner of our screens, where we also need to access other features of our schedule/etc. Since that window stays open on top of our practice software, it would be really nice if we could drag it around and place in other locations rather than being forced to click through "Ignore/Reply" to access some things we need in response to phone calls and texts that come in through that notification.
1 voteThanks for your feedback. You have an option in the Weave desktop app's Notification Settings to change the Popup Location to the bottom right corner. Attached is a screenshot for reference. Please try it out and let us know if it is more convenient. This preference is saved for every user.
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Needs to be a way of turning off recording temprarily (button phone and within the app. Legally a client can request not to be recorded.
Hard button on phone soft button in app to temporarily disable voice recording.
1 vote -
My desktop app has to be force closed one than one throughout the day because it freezes too much. Anyone else?
My desktop app has to be force closed more than once throughout the day because it freezes too much. Anyone else?
1 vote -
time clock in for staff
Have a function time tracking function for staff and allow weave to sync this data to a payroll processor such as Gusto or ADP. I would gladly pay an extra $20-$30 a month for this feature.
1 vote -
Forward Voicemails in the App to a user with email notification
In the app on the phone and desktop, we should be able to forward the voicemail to another user. This should then prompt a notification to that user in the app and in an email. the email should contain the link to the voicemail and a transcription of the voicemail.
1 vote -
How about when we hit ignore that it still doesnt pop up and cause extra steps?
How about when we hit ignore that it still doesnt pop up and cause extra steps
1 vote -
It would be nice to be able to transfer voicemails through the desktop app
It would be nice to be able to transfer voicemails through the desktop app
4 votes -
Please consider confirmation writeback for manual sms as well
Please consider confirmation writeback for manual sms as well.
1 vote -
Feature Request: TO-DO list
I would love for there to be a To-do list feature that I could access from the desktop client and mobile app (For those on the go days). I would be able to put in a task and maybe a due date or a reminder date. I could refer to the list I create to help me organize my day. There are "lists" now, but you'd need to attach a patient to each and not all tasks are for patient accounts, (ie complete accounting report by xx/xx/xxxx). I'd love for Weave to be able to help me with reminders that…
1 voteThanks for your valuable feedback! We'll share this with our team.
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Frequently used tags shown at the top
Happy Holidays! In the "Filter Messages/Tags" secrtion of the desktop app, it would be FABULOUS to change the order of the tags listed so that the most used will be at the top of the list down to the least used?
1 vote -
return the technology that allowed us to truly verify insurance instead of our staff bein g burdened with it it
we originally bought into your technology to have "insurance verification" workload taken away from staff. It worked fine the first couple of weeks. However, the staff is needing to do it themselves by contacting the provider about frequencies. Work that weave was doing but now only does infrequently at best. Before we can add ideas on improving the app, we are sharing our thoughts on how not to LESSEN the app. Please respond and let us know action is being taken. Otherwise we need to find technology (and it does exist)that is more suitable for our needs. Thank You
1 vote -
Desktop - Schedule - Filter by Appointment Type
Being able to filter the schedule by appointment type seems like a basic function one would intuitively expect in this kind of software.
1 vote -
View Personal Call History in Desktop App
In the "Recent Calls" log that shows after clicking the "Phone" section from the main screen of the desktop app, it would be amazing if there were "General" and "Personal" tabs like there are when viewing voicemails. The General tab would show the call history for the main line of the location, while the personal would show the call history for the specific phone that is synced to the desktop app.
2 votes -
Insurance Report - Request/Include Different/Additional Data
It would be helpful to see data like, "missing tooth clause" and when crowns are paid on prep or "seat date" requested/included in the Weave Insurance Verification report.
1853676
1 vote -
Ability to search patients in the Collections list
We need to have the ability to search patients in the Collections list via the desktop app. Only having the ability to scroll through hundreds upon hundreds of patients to look for the ones you are trying to send texts to for payment is quite cumbersome.
1 vote
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