Have the option to turn recorded phone calls into a transcript.

We just got our phones this week and I am being told that I can't change the number of rings for our closed message. There are days that I am here when we are closed and would like to be able to answer before the phone going to voice mail. It would be great if we could add a feature for that.

It would be nice to be able to see the caller clients info pull up on caller ID when a phone is taken off hold. We are a busy practice that has to put people on hold is a receptionist is not available. When we take them off hold, we are left with no information to work with. Having it pull up on the phone or the computer would be extremely helpful.

We have had numerous complaints about how loud our hold music is. It would be great to have the option to lower it.

Dentrix has an auto-dial feature that allows us to click on a phone number to be automatically dialed on our phones. This Dentrix feature does not work with Weave. It would be a major time saver when reaching out to our overdue recall patients.

We would much rather purchase our phones outright from Weave instead of paying a monthly fee for each new phone.

We should be able to search for a number in the voicemails or have an icon that shows that the same number has called multiple times and make it easier to delete.

If the voicemail is urgent there needs to be a icon or something that indicates it's urgent.

It would be fantastic to have WorkGroup tab in the Phone/Voicemail portion of Weave Desktop App so our workgroups can access the voicemails easier as well as see that there are voicemail(s) to address.

Allow transfer from in office phone- out to a mobile phone. This is useful in a situation where a doctor is out of office but needs to take a patient call.

When people call and leave a voicemail but also send a text message, could you have a little alert that shows how many voicemails there are and texts. And we can filter the voicemails to look for just that specific number just like the text. That way we don't have to scroll one by one through the voicemails.

Bluffs Pet Clinic, s00087489. One of the doctors had several issues with placing calls through the mobile app. Pts would hear an echo or the call would drop randomly. Some improvement was made after troubleshooting with an advanced technician, but the echo remains. Wondering if more development can be done to improve the mobile app calling feature. Thank you.

It would be nice if we can keep volume preferences saved daily instead of resetting when the phone sync.

When calling Weave Support, Please add an Extension for Multi Location users. It would also be nice to for the same option in the support text chat.

We would like to able to turn our Phone Tree on and off during the day, for when we have the personnel to answer live. We are getting a lot of hangups and are missing customers because they want to talk to a live human. Now we have to call/chat to weave to get it off, then call back to turn it on, which is a pain. Other alternative is to delete phone tree which is worse. Thanks

I'd like to know what URLs and ports are needed for the phones and Data Sync software to communicate in order to apply firewall rules to restrict everything else, please. Also, do the phones need to be able to communicate with each other locally when making an interoffice call?

Please add a "Weekend" Phone Tree option, in addition to the "Evenings" Phone Tree.