Desktop App
1146 results found
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Saved CC
Would love to have a notification on the patient demo that alerted us of saved CC.
1 vote -
Mobile App Calling
The mobile app, when you log in, should log you in as if you are using your extension and not add you to the default call group.
When you log into the mobile app you are added to the default call group and not all offices want this to happen. You can have another call group created as a workaround but it's still a manual process.
1 vote -
Mobile App Calling (default call group)
The mobile app, when you log in, should log you in as if you are using your extension and not add you to the default call group.
When you log into the mobile app you are added to the default call group and not all offices want this to happen. You can have another call group created as a workaround but it's still a manual process.
1 vote -
Toggle Phone Tree On/Off
We would like to able to turn our Phone Tree on and off during the day, for when we have the personnel to answer live. We are getting a lot of hangups and are missing customers because they want to talk to a live human. Now we have to call/chat to weave to get it off, then call back to turn it on, which is a pain. Other alternative is to delete phone tree which is worse. Thanks
1 vote -
Strategic Platform Integrations (Schedule, Accounting, etc.)
Our physical therapy clinics use fullslate as our scheduler. It would be great to have that integrated into weave. It has an open API
1 vote -
Detailed location
We have multiple locations and require a detailed location not just a city name.
1 vote -
Customer would like an integration to where our faxes are stored
They are a high volume fax practice and need to be able to have a url or api that would give them the ability to process and store faxes in services like Sharepoint.
1 vote -
Identify user permissions for Data Sync service
Please identify all permissions needed for the Data Sync service to function. Running as the Local System account is definitely an over-reach and a security risk as a result, since Data Sync allows remote control over entire servers containing sensitive patient data.
A list of functions that Weave can remotely perform on a server using Data Sync would also be appreciated, please.
1 vote -
Identify URLs and ports for Data Sync and phones
I'd like to know what URLs and ports are needed for the phones and Data Sync software to communicate in order to apply firewall rules to restrict everything else, please. Also, do the phones need to be able to communicate with each other locally when making an interoffice call?
1 vote -
Data Sync logs
Please allow visibility into data sync successes and failures. We have no idea when they occur or if any issues are ever encountered.
1 vote -
Prevent patient images from being sent by Data Sync
Please give an option to NOT send patient images by Data Sync, particularly with Open Dental. We don't keep photos of our patients, and I find that it's sending up images of documents, which is kind of a HIPAA concern: transmitting patient data that doesn't need to be transmitted.
1 vote -
Weekend Phone Tree
Please add a "Weekend" Phone Tree option, in addition to the "Evenings" Phone Tree.
1 vote -
Save the Appointment Date/link to calendar
I spoke with Weave and Revolutionehr regarding the ability to use the
Save the Date Reminder Feature with Weave.Please see the email below. This is a feature we are very interested in
and hope the Weave and Revolutionehr canintegrate this. I'm sure other Optometry practices will appreciate it
as well.Hi Karen,
Thanks for reaching out to RevolutionEHR customer support about your
Weave integration. At this time the Save the Date Reminder link is not
part of the integration with Weave. Weave would need to request the
additional feature directly to us at partner-support@revolutionehr.com
so our engineers can…1 vote -
Forms: spot for office to write something (like a notice) that doesn't require a reply from the person filling out the form
Forms: spot for office to write something (like a notice) that doesn't require a reply from the person filling out the form
1 vote -
frazer
Frazer is our CRM we would like to have it integrated so we can send group reminders of payments.
1 vote -
Birthday Reminders for CSV Customers
Birthday reminders for weave core. We upload patient birthdays and contacts via CSV, why can't we have birthday reminders?
1 vote -
Forms 2 - Names
New layout helps see full names, but Forms are still showing nicknames instead of names.
1 vote -
DOWNLOAD ALL CALL RECORDS
I am trying to download voice calls media but it gives me only single download option. Please resolve the issue. I want to have that option which I can download all of them in the same time. Thanks!
1 vote -
More Efficient Call Tree
The call tree system, as it stands, is completely inefficient. Requiring an admin to add a user to the call tree is just adding extra steps. Why not allow normal users to add themselves to a phone tree? In addition, make this feature usable from the desktop app rather than the admin portal.
Companies with multiple locations would benefit greatly from this flexibility.
1 vote -
Receiving email notification from online scheduling
It would be nice to receive an email notification after a patient has submitted an appointment request via web assist on our website, in case the front desk staff are busy and they miss the text notification. This is a request from Dr. Chegini from Arsmiles Dental & Cosmetic Dentistry. Thank you.
1 vote
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