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  1. Auto-populated Text While Submitting Forms

    Good afternoon, after speaking with Weave customer support, our office realized that there is no easy way to create a new auto-populated text or e-mail message when creating a new form. For example, a photograph release form auto-populates a "Hi, NAME. We look forward to your upcoming visit", instead of something like "Hello, thank you for agreeing to use the photos on file." If there was a way to edit the text sent from the Weave desktop app through the create a form or create a packet settings, it would be extremely helpful. Thank you very much for looking into…

    1 vote

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    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  2. Caller ID on phones

    Would it be possible to add the caller ID to the phone screen as well as the computer screen

    2 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  3. Need for Alarm Company direct ring through regardless of time of day

    It would be good to be able to specifiy a particullar number that could ring through regardless of the rest of the phone settings. ie My alarm comapny called the office before our regular hour, one employee diceided to come in early, and set off the alarm, but since there was no phone call he did not know, and could not give the all clear code word, which can result in a false alarm, which we get fined for. Fortunately they were able to get a hold of me, and this time it was ok, but we should have the…

    1 vote

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    0 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  4. Integrate with AdvancedMD

    Please work on having Weave integrate with AdvancedMD so I can get rid of my current Merchant Service that is charging me 2% MORE per transaction than Weave does. Thank you!

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  5. Enable more wired headsets

    I was told before I signed up that our headsets (Plantronics) would work with the Yealink phones, and now am told that I need to purchase expensive adapters to use them, even though there is a headset jack on the phone. Please make this fact clear to new signups, or enable more wired headset models.

    1 vote

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    0 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  6. Remove null from forms

    Forms- it says "null" when a patient doesn't fill in a blank on our forms. Can it just stay blank and not say null?

    1 vote

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    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  7. Weave Feedback system is terrible

    Here is feedback for your feedback system... Garbage. I have so many suggestions for Forms to help make them better for you but apparently I can't talk to an actual person to give feedback. WE NEED THESE FORMS TO WORK- if they do not, we need to switch companies.

    1 vote

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    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  8. Logo removal from forms

    The forms portal is not allowing me to remove the logo from branding setup. Please fix.

    1 vote

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    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  9. Forms pdf importing

    PDF of forms is not importing into Open Dental. Please fix this ASAP! What's the point of having these if they literally are not working?

    1 vote

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    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  10. Forms integrating

    why are the forms STILL not integrating properly with open dental? I was told this was going to happen LAST JUNE. Need med history and allergies to import.

    1 vote

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    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  11. Submit button at the top of forms at the end

    Forms- when the patient gets done filling out forms, there should be a submit button at the top of the page as well as the bottom. A lot of patients are not scrolling to the bottom of the forms to click submit. This is cumbersome for most. Please fix.

    1 vote

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    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  12. Forms link going to junk mail

    When we email link from weave app for patient to fill out forms. The link is going to everyone's Junk folder, spam or getting flagged and not delivered. Can this be fixed

    1 vote

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    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  13. Download submitted forms properly

    On the portal- it doesnt let you download the forms, it only lets you print them to retrieve the patients submitted form.

    1 vote

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    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  14. Customize link request

    our practice needs to be able to customize the " greeting" of the forms that we sent to our patients like the Medical Update forms and New Patients forms.. What is there now is generic and I have to alter everyone I send

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  15. 2 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  16. NP Form Packets

    Having the ability to send out multiple forms in one text is great. However when we get them all back there are now just one file and we cannot piece out individual forms to place them in different areas of Dentrix. It would be nice if they could still be individual forms. I don't want to send 6 different texts just so I can keep the forms separate.

    1 vote

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    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  17. Issue with forms for multiple in one family

    Forms for multiple or family. include patient name on the links so they know who they are filling the for out for. We have had two issues with this so far. the mom clicked one of the 5 links that were sent to her and put her sons information in on her link. it was a mini disaster trying to sort all that out. we were only able to do so in comparing xrays to get the charts corrected. this also happened to two new patients. also, if the forms could be put into the patients smart doc automatically that…

    1 vote

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    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  18. Get rid of billing address for manual card entry

    The new addition of requiring a full billing address makes processing manual card entries much less streamlined that previously. It seems like an unnecessary addition to a process that involved already asking multiple back to back questions.

    4 votes

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    3 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  19. Danielle Del Presto Keep it Simple

    1. I would like for my desk top app to go full screen.
    2. I would like to see my name instead of call answered by unknown.
    3. I would like voicemail to be sorted by date or be able to select a sort feature myself.
    4. If using phone app it scrolls allover the place and I'm at the bottom and it brings me back to top.
    5. I have helped and been a tester for CRYSTAL PM since 2012 - I have been working for years with technology.

    we need to work together to keep it simple yet easy to use

    1 vote

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  20. Custom List option

    There should be an option to create more than the preset lists on Weave. Specifically to have one "quick fill" list that is for hygiene only and an additional "quick fill" for the dentist treatment.
    In addition to this, there should be a method to upload unscheduled treatment into this "Doctor Quick Fill"

    1 vote

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    0 comments  ·  Lists  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

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