Desktop App
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Form notifications
It would be great to get a notification when a Form has been completed.
366 votesI’m KJ and I’m the product designer for Weave Digital Forms.
We are glad to inform you that the Submitted Forms Notifications feature is currently under development. We invite you to take part in this usability test to help us craft a better Forms experience for you.
This test will take approximately 15 minutes to complete:
https://t.maze.co/82792663Thanks for your time!
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Bulk messaging
Send mass emails, text messages to more than 1 patient.
230 votes -
Templates
I would like to be able to customize the "custom" templates. I would like to change the names to fit the messages, as well as the option to add more templates.
195 votes -
Call Park Requests
I would like to suggest a ring back option when a person is placed on hold. Many times we get busy and the person on hold gets overlooked. I really feel that would benefit our patients and our staff.
Thank you!109 votes -
Online patient forms
I am looking for online patient forms to integrate with dexis and go into the document center and to also be able to fill out these forms in the office on a tablet.
92 votes -
Sound Notifications
PLEASE we need sound notifications for text and especially chat! When we are busy working, in our software up front, or in with a patient, we have no idea that the pop-ups are there! This in an incredible source of frustration for us & for many other offices that we have talked to
77 votesThere is sound for team chat, but not for SMS.
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add appointment scheduling online
this one is really needed. please add appointment scheduling online by showing doctor availability while syncing with EMR system.
allow patients to choose appointment type from admin defined list, a doctor of choice and display appointment availability, then let patients choose and request the time slot. appointment should still be confirmed by a staff member.
73 votes -
Search options for recent calls
Can you add a calendar or an option to enter the date we are looking for calls missed, received or placed. Also if you could place the time stamp on those dates as well.
73 votes -
Missed text auto reply
We would really love an option for "auto reply to text messages" Example: Closed for holiday weekend. If a patient texts us, it would be nice if an automatic reply could be set that informs patient we got msg, but are closed until (date) and we will respond when we get back into the office.
73 votesWe plan to begin work on this in the second half of 2022
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Texting Multiple Numbers
When texting clients, we need to be able to chose or message multiple numbers from their account to reach all members of the family.
68 votes -
Patient level settings for auto text
a way to mark which patients should be skipped and not send them an auto text.
67 votes -
Text message Assignment
Assigning text messages to specific employees for them to be able to check who they were talking to.
PLEASE!!!
57 votes -
New Patient Text/Communication
Adding ability to communicate with new patient, send appointment confirmation
50 votes -
Automated phone call reminders
It would be nice for patients to have the option for an automated phone call appointment reminder.
48 votes -
Unsubscribed Emails
There needs to be a way to see the list of unsubscribed individuals, so that we can remove their e-mails from our system. It doesn't make sense for it to tell me how many unsubscribed if I have no way of removing them.
45 votes -
Email Template Adjustments
We would like to be able to adjust the email template for our reminders.
40 votes -
Auto-text for Pre-med
It would be great if you could find a way that your system would recognize patients that required a pre-med and then would send and auto text to them.
39 votes -
Cancel Review Invitation for no-shows
I would love it if the review link was not sent to patients that did not show to their appointment. I love the auto-send feature, but it sent a review to a new patient that had never been to our office and didn't show to their appointment. That doesn't make our office look great, and it is pretty inconvenient for us to go through and send out the review links manually. It would be awesome if that could be fixed! Thank you for your time.
38 votes -
Fax Confirmation Page
Hello,
I would like to request a fax confirmation page that we can view the date, time and status of the fax. A screenshot of the first page of the fax on this confirmation page would be helpful as well.
As a medical provider we are constantly sending faxes to insurance companies. If they happen to not receive it when have to send proof to them that it was sent timely in order to get the authorization & our claims paid. This is very essential for our line of business. Thank you.36 votes -
refunding patients
I need to have a way to process a card refund in my office instead of having to send an email. if a patient uses apple pay/ google pay it does not add the cardholder name. thank you
33 votes
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