It would be great to get a notification when a Form has been completed.

Send mass emails, text messages to more than 1 patient.

I would like to be able to customize the "custom" templates. I would like to change the names to fit the messages, as well as the option to add more templates.

I would like to suggest a ring back option when a person is placed on hold. Many times we get busy and the person on hold gets overlooked. I really feel that would benefit our patients and our staff.
Thank you!

I am looking for online patient forms to integrate with dexis and go into the document center and to also be able to fill out these forms in the office on a tablet.

PLEASE we need sound notifications for text and especially chat! When we are busy working, in our software up front, or in with a patient, we have no idea that the pop-ups are there! This in an incredible source of frustration for us & for many other offices that we have talked to

this one is really needed. please add appointment scheduling online by showing doctor availability while syncing with EMR system.

allow patients to choose appointment type from admin defined list, a doctor of choice and display appointment availability, then let patients choose and request the time slot. appointment should still be confirmed by a staff member.

Can you add a calendar or an option to enter the date we are looking for calls missed, received or placed. Also if you could place the time stamp on those dates as well.

We would really love an option for "auto reply to text messages" Example: Closed for holiday weekend. If a patient texts us, it would be nice if an automatic reply could be set that informs patient we got msg, but are closed until (date) and we will respond when we get back into the office.

When texting clients, we need to be able to chose or message multiple numbers from their account to reach all members of the family.

a way to mark which patients should be skipped and not send them an auto text.

Assigning text messages to specific employees for them to be able to check who they were talking to.

PLEASE!!!

Adding ability to communicate with new patient, send appointment confirmation

It would be nice for patients to have the option for an automated phone call appointment reminder.

There needs to be a way to see the list of unsubscribed individuals, so that we can remove their e-mails from our system. It doesn't make sense for it to tell me how many unsubscribed if I have no way of removing them.

We would like to be able to adjust the email template for our reminders.

It would be great if you could find a way that your system would recognize patients that required a pre-med and then would send and auto text to them.

I would love it if the review link was not sent to patients that did not show to their appointment. I love the auto-send feature, but it sent a review to a new patient that had never been to our office and didn't show to their appointment. That doesn't make our office look great, and it is pretty inconvenient for us to go through and send out the review links manually. It would be awesome if that could be fixed! Thank you for your time.

Hello,

I would like to request a fax confirmation page that we can view the date, time and status of the fax. A screenshot of the first page of the fax on this confirmation page would be helpful as well.
As a medical provider we are constantly sending faxes to insurance companies. If they happen to not receive it when have to send proof to them that it was sent timely in order to get the authorization & our claims paid. This is very essential for our line of business. Thank you.

I need to have a way to process a card refund in my office instead of having to send an email. if a patient uses apple pay/ google pay it does not add the cardholder name. thank you