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  1. Form notifications

    It would be great to get a notification when a Form has been completed.

    357 votes

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    287 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Notifications for completed forms is an intriguing idea. We are early in discovery for this feature.

    My name is Aaron Airmet; I’m the product manager for Forms. I would love to have a 30-minute video chat with you just to explore a few ideas around this feature. If you’re interested in meeting with me, please schedule a chat at a time that works for you using this link: https://calendly.com/aaron-airmet-getweave/30min

    Thank you!

  2. Fax directory

    When I send a fax, it would be convenient if Weave saved a directory of fax #'s -- a list of the Business / Name & Fax #'s to whom we frequently sent faxes. This way, I wouldn't have have my paper list to look-up & manually type the fax # each time...

    248 votes

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    145 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bulk messaging

    Send mass emails, text messages to more than 1 patient.

    228 votes

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    Under Review  ·  134 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Templates

    I would like to be able to customize the "custom" templates. I would like to change the names to fit the messages, as well as the option to add more templates.

    176 votes

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    90 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ring back for "parked"

    I would like to suggest a ring back option when a person is placed on hold. Many times we get busy and the person on hold gets overlooked. I really feel that would benefit our patients and our staff.
    Thank you!

    103 votes

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    Added to Backlog  ·  39 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Online patient forms

    I am looking for online patient forms to integrate with dexis and go into the document center and to also be able to fill out these forms in the office on a tablet.

    91 votes

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    Started  ·  32 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Sound Notifications

    PLEASE we need sound notifications for text and especially chat! When we are busy working, in our software up front, or in with a patient, we have no idea that the pop-ups are there! This in an incredible source of frustration for us & for many other offices that we have talked to

    73 votes

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    Started  ·  37 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →
  8. add appointment scheduling online

    this one is really needed. please add appointment scheduling online by showing doctor availability while syncing with EMR system.

    allow patients to choose appointment type from admin defined list, a doctor of choice and display appointment availability, then let patients choose and request the time slot. appointment should still be confirmed by a staff member.

    73 votes

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    Started  ·  16 comments  ·  Schedule  ·  Flag idea as inappropriate…  ·  Admin →
  9. Search options for recent calls

    Can you add a calendar or an option to enter the date we are looking for calls missed, received or placed. Also if you could place the time stamp on those dates as well.

    69 votes

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    Under Review  ·  41 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Texting Multiple Numbers

    When texting clients, we need to be able to chose or message multiple numbers from their account to reach all members of the family.

    65 votes

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    17 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  11. Patient level settings for auto text

    a way to mark which patients should be skipped and not send them an auto text.

    61 votes

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    25 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Missed text auto reply

    We would really love an option for "auto reply to text messages" Example: Closed for holiday weekend. If a patient texts us, it would be nice if an automatic reply could be set that informs patient we got msg, but are closed until (date) and we will respond when we get back into the office.

    59 votes

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    25 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Text message Assignment

    Assigning text messages to specific employees for them to be able to check who they were talking to.

    PLEASE!!!

    56 votes

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    Planned  ·  12 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  14. Automated phone call reminders

    It would be nice for patients to have the option for an automated phone call appointment reminder.

    46 votes

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    Added to Backlog  ·  16 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. New Patient Text/Communication

    Adding ability to communicate with new patient, send appointment confirmation

    41 votes

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    Added to Backlog  ·  17 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unsubscribed Emails

    There needs to be a way to see the list of unsubscribed individuals, so that we can remove their e-mails from our system. It doesn't make sense for it to tell me how many unsubscribed if I have no way of removing them.

    40 votes

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    8 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  17. Email Template Adjustments

    We would like to be able to adjust the email template for our reminders.

    38 votes

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    11 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Auto-text for Pre-med

    It would be great if you could find a way that your system would recognize patients that required a pre-med and then would send and auto text to them.

    38 votes

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    Added to Backlog  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. refunding patients

    I need to have a way to process a card refund in my office instead of having to send an email. if a patient uses apple pay/ google pay it does not add the cardholder name. thank you

    33 votes

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    25 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Fax Confirmation Page

    Hello,

    I would like to request a fax confirmation page that we can view the date, time and status of the fax. A screenshot of the first page of the fax on this confirmation page would be helpful as well.
    As a medical provider we are constantly sending faxes to insurance companies. If they happen to not receive it when have to send proof to them that it was sent timely in order to get the authorization & our claims paid. This is very essential for our line of business. Thank you.

    31 votes

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    10 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →
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