Desktop App
1148 results found
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Quick fill numbers
Our office uses quick fill but we only offer one time slot at a time. Can we get rid of the numbering system? It looks odd that there is a 1. in the middle of our message
2 votes -
automated reschedule links
Would it be possible to make automated reschedule links that are sent when people don't reply yes to confirm their appointment.
1 vote -
Save the Date for Crystal PM
We use Crystal PM for our EMR software and I am looking for you guys to be able to implement the 'Save the Date' feature for Crystal users.
5 votes -
Linking profile with Open Dental
It would be very helpful to have the option of linking our patient profile from Weave to our patient profile of Open Dental. This was a feature that was on the app about 4 years ago (according to one of our hygienists) that used with Weave and Dentrix. Please consider this feature as an option. Thank you
1 vote -
desktop app
would love it there was a direct link from Dentrix to click on to make a call to patients.
Also would love if there was a link on weave desktop app when you click in to a patient on the phone call alert that you could click on a go to that family's family file or ledger connection.
1 vote -
After Hours VM Access from App
I need to have access to our after hours voicemail box from the app as the link we receive from the text message sends you to safari and you cannot save your credentials so you are required to fully log in each time which is not great for emergency purposes
1 vote -
recalls
We need to limit access to the toggles for recalls to approved personnel, and admin should get a notification if there are any changes made to recall schedules.
1 vote -
patient list
It would be very helpful if we were able to retrieve a list of recent patients with contact info (name, email, phone, date of last visit).
1 vote -
problem
We are still waiting for the connection between Advanced MD and Weave. We still are not having patients text for appointments is this being worked on. Thank you Sheila
1 vote -
Closed Message
We just got our phones this week and I am being told that I can't change the number of rings for our closed message. There are days that I am here when we are closed and would like to be able to answer before the phone going to voice mail. It would be great if we could add a feature for that.
2 votes -
Revolution Integration
Is there any ETA or plan to bring the "save the date" reminders to Revolution? Also, is there any update on when to expect "messaging 2.0"?
2 votes -
integrate with Idexx neo
I would like for Weave to integrate with Idexx Neo. Our office uses Idexx Neo and we are not able to use a lot of Weave's offered features since they do not work together.
1 vote -
Revert calculation of missed calls to previous calc
The calculation for missed calls changed with the last update. Previously, only missed calls were counted in the "missed" number. Now Missed and Abandoned are included. This makes the number much higher, and out of our front desks control as people hang up frequently when they realize they are supposed to text their arrival and not call. Please change the calculation back to the previous method, or add an option on how to calculate.
2 votes -
Mobile App Call Parking
It is essential for us to be able to transfer calls from the mobile app to the desk phones. A few of us often work from home and and need the ability to be able to transfer calls back to the clinic for on site staff members to handle things as needed.
2 votes -
Export CSV or Excel file from weave client database
Currently, we can import CSV from practice software and upload it to Weave. I would like to have option to export CSV file or Excel file from Weave (client database). Thank you.
2 votes -
forms format
It would be nice if the forms printed as they are in the preview format
1 vote -
Weave payments
1: online payments through our website
2: Ability to refund a patient without having to charge their card first
3. batch card machine payments at the end of day
4. auto record card machine payments on website2 votes -
Weave App Visible For Multiple Locations at One Time
Hello,
Vision Specialists has 5 locations. Our phone system is currently set up to have calls for all 5 locations come one one central location which we refer to as the Communication Center. We are in the process of having the Communication Center be the primary department that addresses all inbound texts for all 5 locations. Currently the specific location addresses many of the inbound texts. But as we grow, we are wanting to centralize it.
We have given access to Communication Center staff for all 5 locations, so they are able to toggle to each different location at any…
1 vote -
CVC requirements
Good morning, I have a question. Since we have logged onto Weave, we have had to use a CVC to enter in manual payments. Our statements get sent out by a clearing house & they do NOT have the feature to put CVC on our statements, so we have to call 3/4 of our patients who send in a cc payment just to get this code. It is a real inconvenience for us & some of our patients. The ones we can not reach well their payment sits here until we can get a hold of them. This feature has…
1 vote -
customizable request for review settings
Can we limit the prompt for review request to one resource on the schedule so that it doesn't send it to patients who are just on the schedule to pick up glasses or contacts? Or make it ignore one resource would be more accurate. I was told it is set to only send 1 request in 60 days. Could we have both of these made customizable?
1 vote
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