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  1. Individual text history for family members with same phone number

    It is helpful to see family members all linked together but can get confusing in text messages and call history. Would it be possible for messages for each family member to have their own separate history even if they share a phone number?

    1 vote
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    0 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  2. Auto texts for abandoned calls

    It would be great if we had the ability to set up automatic texts for abandoned calls like we can with missed calls.

    2 votes
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    0 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  3. Text Notification Sound

    Ideally we need text notification sound. When busy, it is difficult to look for a text.

    2 votes
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    0 comments  ·  Desktop Client  ·  Flag idea as inappropriate…  ·  Admin →
  4. More Custom Messages

    Please make a way to add additional custom messages in text messaging as well as having the ability to rename them. Thanks

    3 votes
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    0 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  5. Integrated payments with Dentrix

    We really need for Weave to be able to integrate the payments with Dentrix so we don't have the extra steps of having to remember to do it ourselves. It's hell when trying to make the deposit out and the pymts made through Weave haven't been entered manually.

    4 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Additional Templates

    Please allow additional templates more than the 5 we currently have.
    Thank you!

    2 votes
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    0 comments  ·  Schedule  ·  Flag idea as inappropriate…  ·  Admin →
  7. Send Missed Call Text to Abandoned Calls

    Would really like the "missed call text" to go out to ABANDONED calls even more than the "missed ones." if they made a selection so the appt was "missed" then they almost certainly left us a message. It is the Abandoned calls that we are more concerned about!

    7 votes
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    0 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  8. Voicemails Mark as Unread/Unheard

    Need to have a "mark as unread" (or unheard) function for voicemails, similar to txt messages.
    As the owner/dentist I am listening to the voicemails over the weekend, but I want my staff to listen to them once they return on monday morning. Also, other instances occur that this feature would be helpful with.

    3 votes
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    0 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →
  9. Customize custom 1 and 2 message

    Would it be possible to enable us to name the custom 1 and custom 2 message or create our own?

    2 votes
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    0 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  10. Automatic "We Are Closed" reply for texts received after hours

    Texting/Messaging - it would be GREAT to have the ability to set your texting/messaging to send back a "we are currently closed" or personalized message when clients text your business after hours. We are a medical practice and our clients have been texting in with an emergency after hours multiple times when they should be seeking emergency care.

    4 votes
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    0 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  11. Expanded credit card payment functions

    PLEASE PLEASE PLEASE - have a general link that can be put on our website for customers to pay us online.

    Also - please speed up the integration of Stripe with Dentrix Pay. Would love to consolidate but will not give up Dentrix Pay functionality.

    2 votes
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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  12. printer option to in-office credit card payment receipts

    Add a printer option to in-office credit card payment receipts

    11 votes
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    4 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Office Management of Phone Trees

    Our office would love to be able to manage our own phone trees. Having to wait up to an hour to talk to someone on chat and then going back and forth when we are in the middle of running a busy office is less than ideal, and that's putting it nicely. PLEASE create a feature that will allow us to manage our own phone trees!

    2 votes
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    0 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →
  14. Voicemail Override Schedule

    It's too easy to forget to deactivate voicemail override and accidentally miss calls when the office is open. This just happened to us after Thanksgiving. Voicemail override is intended to allow us to "close" the office for unexpected events and holidays. Therefore we should be able to set a time to deactivate this feature at a date and time in the future.

    18 votes
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    Under Review  ·  3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. "Park" clients on hold in order call received

    Since getting Weave, we have unlimited phone lines and with the Covid-19 our office lobby is closed leaving all business to be conducted over the phone. Of course this leads to overwhelming call volume. We do have a message that explains this for those clients that have to leave a message however it would be nice if Weave offered a program that "parked" clients on hold in order call received and offered a message explaining "due to covid we are experiencing longer than normal wait time and please hold and your call will be answered in order received and if…

    2 votes
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    0 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. Block number from texting

    How to block number from Auto texting?

    17 votes
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    Under Review  ·  5 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  17. SIGNATURE ON TEXT MESSAGE

    SIGNATURE ON TEXT MESSAGES, PLSSSSSSSS

    17 votes
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    7 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  18. add appointment scheduling online

    this one is really needed. please add appointment scheduling online by showing doctor availability while syncing with EMR system.

    allow patients to choose appointment type from admin defined list, a doctor of choice and display appointment availability, then let patients choose and request the time slot. appointment should still be confirmed by a staff member.

    80 votes
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    Started  ·  16 comments  ·  Schedule  ·  Flag idea as inappropriate…  ·  Admin →
  19. Search options for recent calls

    Can you add a calendar or an option to enter the date we are looking for calls missed, received or placed. Also if you could place the time stamp on those dates as well.

    64 votes
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    Under Review  ·  41 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →
  20. Recent update notes

    I like a lot of things about the newest update. However, I wish that I could reposition the notification bubble. After using the software for so many years, I liked that it was located in the same spot and I'm frustrated by the move that seems to make no sense.
    Also, previous versions allowed you to group notifications in to a summary and I haven't figured out how to make that happen with this update. It is kind of annoying to have to dismiss all notifications individually.

    12 votes
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    6 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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