Desktop App
1409 results found
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Different notification sounds on desktop
I would like to have a different notification sound between a group chat message and a private message on the desktop app. It use to be like that but it changed.
1 vote -
Leaving a daily message on the phone without filling up data
We have been leaving a "Closed" message every night for years that includes when we will reopen. Apparently, this was constantly saving the messages and not deleting them with the new one. After 10+ years, we used up our data and could no longer do that. Apparently, we do not have the ability to delete all those messaged, only a Weave representative does. We'd love the convenience to leave our daily message and be able to periodically go in an delete the unneeded messages ourselves.
1 vote -
Delete conversation history
I would love the ability to delete an entire conversation history (as a restricted feature). Sometimes conversations grow too long & load slowly. We use Weave with Greetly to receive text message check-ins and that conversation thread often refuses to load because of the number of messages in the history.
1 vote -
Weave can tell us if a patient has pending dental treatment.
Having the options to look at the schedule and identifying patients with pending treatment is a great tool for front office to quickly identify those patients and get ready for the day. That was a good feature that PEARL had and it was very helpful for our office.
1 vote -
1 vote
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New Weave App
new weave notifications isn't populating on the new icons on the weave app
1 vote -
Phones
phones should come assembled and then add a sticker to indicate stations
1 vote -
Debian - Rename / relocate weave binary name.
Tried installing the new desktop app.
Kicks an error as texlive-binaries already has a /usr/bin/weave. Can install by manually choosing location.
Maybe rename the binary /usr/bin/Weave or even a different location altogether (/opt/weave)1 vote -
Missed Call notifications for internal calls
Missed call notifications for internal calls.
1 vote -
Opt out of pausing payouts or allow users to re-activate online
For customers that do not use Weave payment as primary merchant we do not want to have to call Weave Payments to unpause payouts if feature is not used every 60 days. There should be a way to opt out of this or allow the user to re-activate online instead of calling. It took over a week to reactivate over the phone and multiple phone calls emails.
1 vote -
Data sync to practice management software called Aesthetic Record
It would be great to addhttps://www.aestheticrecord.com/ to you intergrations
1 vote -
Add year to Online Appointment dates
When looking for appointment dates online there is nothing to alert you of what year you are in. This would help eliminate patient confusion.
1 vote -
Ctrl -
Accidently did Ctrl - in the Weave desktop app & now my screen is a hot mess! I have talked to 3 or 4 different reps & we still have no fix. Would be great if the Ctrl - & Ctrl + worked in the Weave desktop app just like it does in every other system
1 vote -
Allow filtering to user custom naming
In the attached screenshot, you can see "General, General 9002, etc". Users don't know what that means. It would be better if they had custom names like "Reception" so users understand which is relevant to them.
It would also be great if the phone at the ext of the signed in user had "Your deskphone" after it or something.
1 vote -
Custom Wallpapers on Phones
It would look more professional if we could put our logo on our phones. They have a few different options for backgrounds preloaded but it would be nice to have a place in the portal the admin can upload a custom one. And being able to force/override so they stay consistent would also be great.
1 vote -
Support for more than dental
Industries other than dental need to verify insurance.
1 vote -
Call Steal
We have 4 reception desks. If desks 1, 2, and 3 are empty and the phone at desk 1 rings, the user at desk 4 has to physically go answer it. There should be a short code followed by the extension needed. It could be based on the groups the phone is in. It could also be a toggle on whether a phone is allowed to have a call stolen.
ie. Ext 701 rings. The user at ext 704 is in the same group, just physically across the room. The user should be able to dial *##701 or something and…
1 vote -
IT would be very helpful to set settings in the payment tab so that the total amounts collected do not show up at the top for all employees.
the user roles to have additional features to omit some information, specifically the total collected amounts being on display in bold at the top of the page that we have to go on to create an invoice. This feature would be great to limit to financial or super admins only as all employees should not be able to see this.
1 vote -
Auto Printing faxs
It would be helpful if when a fax comes in that it auto prints ( similar to ring central )
1 vote -
Dynamic Text (SMS) Translations
It would be really great if Weave offered dynamic text translation. We have numerous customers who are Spanish speakers for example. In our clinic we have Spanish speaking doctors but but our staff is not all bi-lingual and it would be great to set the patients language preference in their profile and allow us to type messages in english and have them output in Spanish. I have to imagine there are api's to google translate to do this pretty easily.
1 vote
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