Desktop App
1144 results found
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Bulk Download and Archive Faxes
Our office we receive anywhere from 120 to 150 faxes a day. It is a pain to have to select each fax click download then archive and confirm. That is a minimum of 3 clicks per fax. For 120 faxes that's 360 clicks just downloading and archiving faxes. Can we add an option in the app under fax > 3 dots that allows us to Download & Archive all in one click? This would make our faxing management much faster and efficient.
1 vote -
Printing Receipts
For Weave credit card terminal - either provide a terminal that prints receipts or have it set up to have the option to print receipts straight from terminal to printer... going to the weave portal or waiting for the email takes a long time to get the receipt. Which is inconvenient for my patients to wait around for their credit card receipt. :)
1 vote -
text write backs to emr - have text conversations in patient note history
text write backs to emr - have text conversations in patient note history
1 vote -
Payment link in test message
Could a text to pay button be added to the text messaging screen? Like the ones for forms, templates and images? Would be a faster and more efficient way instead of having to get out of the message and go into payments to create the text.
1 vote -
Language preference
Bring back the option to change the patients language on their weave profile.
1 vote -
The option to change reminders language is completely gone.
The patient profile had a gear icon on the top right corner which allowed for the language preference for reminders to be changed. The icon is now gone, and so is the option to change the patients preferred language. This occurred after the new update.
1 vote -
Payment Type for desktop app
Would like to be able to see how the patients paid through the desktop app( Text to pay, Manual, Terminal). This would be a huge help in fast reconciling.
1 vote -
Time Early
On the desktop app, under schedule, if we could create a new template with the "time early" as an option, that would be splendid!
1 vote -
Text Connect
Hello,
There is no where in the weave training and set up that text connect is not working for a multi office location. We paid our website provider to add text connect to our website and now today we find out it doesn't work for a multi location account. Please get this up and running. We think this feature is important and would be a great addition to our website.Tracy
George Family Orthodontics1 vote -
Recall email for Patient requesting appointment give more information
We need more information when a patient clicks the button in automated recall messages to quickly determine which patient has requested to be contacted to schedule an appointment. At the moment, we only get a first and last name. But we have quite a few John Smiths, so having the phone or email in addition to the name would be very helpful!
1 vote -
every type of message needs a status for filtering purposes
Currently, the user is forced to receive message notifications in a certain manner: If no tag is selected in notifications then the user sees every-single-notification for birthday reminders, untagged text messages, reminders, etc. This is quite overwhelming. And to say that it is overwhelming is an understatement. Though productivity has increased, the stress level in our office has gone up significantly since initiating Weave. I think that every single notification type deserved a status (review, birthday, reminder, etc.) and the user reserved the right to turn it on or not. Right now, we get so many notifications (from officer manager…
1 vote -
integrate weave with visualeyes software in Canada
Integrate weave with visualeyes software in Canada. Would really help with automatic recalls and reminders
1 vote -
More ways to send payment link
I think there should be a way to enter in a number to text to if it isn't on their account, or be able to choose other options from their account like an email.
For example I have a patient who doesn't want his cell phone in the cell phone field because he doesn't like notifications so we put it in his work phone field. But when he called in a wanted the link texted I had to enter it in that field and then wait for it to refresh into weave and then remember to remove it after I…1 vote -
Populate ALL Same Name Patients
When we search for patients with the same last name only a few options come up. We would like to see ALL patients with the same last name.
1 vote -
Numbers in dentrix in weave
Please fix how the weave program chooses a name for a number in dentrix. We are constantly sending forms to patients and it will "choose" a name and send the form to that person, even if they are younger, a child, or non-patient.
1 vote -
Weave chat should not disconnect when searching help pages
Support chat always disconnects if I try using Weave help in the background. Please fix!
1 vote -
Birthday List
I need the birthday list to highlight the name I'm on and stay there between calls so I don't loose my place. It scrolls back to the top of the alphabetized list after each patient I help and then I have to scroll through the entire list again.
1 vote -
Numbers aren't for everyone?
I think it would be a great idea if all Weave users could not look at analytics part of phones. Sometime a team has a hard time with calls being answered by certain team members and not others. They do not take other things into consideration that managers/supervisors with admin rights do.
1 vote -
Remove the option to select the number to text
With the new update when you clock the messasge icon to text a patient you now have to select which number to text, home or cell and I think it just adds steps to the process as you can realistically only "text" a mobile number.
1 vote -
Move/Choose the location of the Weave Pop-Up
Right now, when Weave pops up -on my screen, it blocks the x box and other features of Cornerstone that I need to access. I find myself quickly ignoring the feature so I can access Cornerstone information and get the appointment set, ect.
1 vote
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